If you have a quick question technical or order related question, you can fill in the contact form below and we will get back with you as quickly as possible. This is THE fastest way, faster than calling, to get your questions answered quickly!
Technical Support If you have questions regarding our products, and how to use them...please check out our BLOG section of our website to look for frequently asked questions.
If you don't find what you are looking for there, please contact us via the chat function or the form below and we will try to get back with you regarding your question. Please include your phone number if you need a call back from one of our Pro Staff team members to walk you through your questions or rigging scenario, they are happy to assist you!
Please use telephone support as a last resort, the below contact form is much quicker and is generally available 24/7.
What information do we collect? How do we use it? When you order, we need to know your name, e-mail address, mailing address, cell phone number, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. All customers are automatically added to an email list based upon your purchasing preferences so you can be notified of future product releases and significant discounts/sales that we run periodically. We may also update you via email with rigging and fishing tips or technical bulletins regarding our products. Your cell phone number is added to an SMS notification list as well, for order updates and Flash Sale promotions. You may edit these preferences or opt out of these correspondences completely at any time.
How does Blood Run protect customer information? We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) is a hi tech security measure that encrypts and scrambles all of the information you provide before it is transmitted over the internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
Will Blood Run disclose the information it collects to outside parties? Blood Run does not sell, trade, or rent your personal information to third parties. Blood Run may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Blood Run, our users, or others.
In Summary Blood Run is committed to protecting your privacy. We use the information we collect on the site to provide you with the best online experience possible at bloodruntackle.com and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.