COVID SHIPPING DELAYS BY CARRIERS - PLEASE NOTE
There have been recent instances (few) of delays on behalf of USPS with regards to delivering packages in a timely manner. Blood Run Tackle always strives to box and ship your order as quickly as possible, and in most cases under 24 hours, but once it leaves our facility it is in the hands of the USPS.
Unfortunately we do not have any control over the random delays being experienced, other than to ask you, our customers, to please be patient during this time. If your shipment is delayed, we cannot ship another complete order to you while the first shipment is still delayed. If the shipment is for some reason eventually lost, we will re-ship your items or provide a refund, but that process does take some time...often longer than 30 days.
If you are in immediate need of our products, we do strongly urge you to visit your local retailer to purchase our products to avoid these USPS shipping delays.
We gladly accept returns of unused merchandise that has not been damaged during shipping. If product is damaged during shipping, by mishandling of the shipping or postal carrier, it is your obligation to file a claim with the shipping service to receive an insurance claim. USPS First Class Mail, either domestic or international, does not offer any kind of insurance. USPS Priority Mail offers up to $50 worth of insurance.
Address Not Deliverable
If an order is returned to us because the address of which was entered during the checkout process is not correct, or undeliverable by the by the USPS. we will hold the order until we are contacted with a correct address. Do not abbreviate street names, numbers, cities or towns when entering your shipping information.
If a product is lost by the USPS and does not reach your destination, Blood Run Tackle does not assume responsibility and will not re-ship an order that is lost by the Postal Carrier. The process for filing a lost package claim by the USPS can be found here
Exchanges & Returns
We do not exchange or accept returns of products that have been spooled up on reels, bent, twisted, hand tested, soaked, wetted, or used in any way. If you have an issue with the performance of our lines and experience a line break, you are welcome to ship your reel to us with the line in place as it was during the break so we can examine the line for any possible manufacturing defects. If manufacturing defects were found, rather than just that from normal wear, we will re-spool your reel and ship it back to you.
Returns or exchanges are accepted for un-used products only. Products, including fishing line, fishing hooks, fishing swivels or fishing rods may not be "hand tested" for breaking strength and then returned. Any "hand testing" of products constitutes "usage" which will not be eligible for a return or refund of any kind. No exceptions.
If you feel that a product may be defective by visual inspection only, you may file a return claim and ship the product to us at your cost, and we will inspect/test the product for defects. If the product is deemed defective by our product testing team, a full refund or replacement will be granted.
If a product is returned that is visually believed to be defective, and the product is tested by our product team and determined to NOT be defective, the product will be returned to the buyer at the buyers expense. No exceptions.
Please send a message with a description of the product defect or issue to begin the exchange or refund process to email@example.com.
Blood Run Tackle reserves the right to cancel any order up to the time the order physically leaves the warehouse for shipping, for any reason.
Order processing typically takes 24 hours but can be longer during peak times. Shipping times are based upon the selected carrier transit times. We understand the need for our products during peak seasons, and we will do our very best to get your product out the door as quickly as possible. If possible, please try to place orders Sunday evening or Monday mornings to allow for delivery times by the end of the week.
Standard shipping is selectable for either USPS First Class Mail or USPS Priority Mail to USA based customers. These services are generally 1-2 days in the Midwest from the actual ship date which is in many cases is same day, but can take up to two days from time of order for processing (not including weekends).
USPS First Class Mail does not have insurance, and at times, may route to other cities before arriving at your location.
Shipping options to Canada are USPS First Class Mail International which is generally 3-4 days to Ontario from the actual ship date which is in many cases same day, but can take up to two days from time of order for processing (not including weekends). There is poor tracking on USPS First Class International, and there is no insurance. If the shipment is lost or held at customs, all charges, fees and losses are not the responsibility of Blood Run Tackle.
Free Shipping Promotions
All Free Shipping promotions are via USPS Mail to lower 48 states only.