Returns & Exchanges
We want you to be happy with your purchase of Blood Run products. If something isn't right, please let us know. We gladly accept returns of unused merchandise that has not been damaged during shipping. If product is damaged during shipping, by mishandling of the shipping or postal carrier, it is your obligation to file a claim with the shipping service to receive an insurance claim. USPS First Class Mail, either domestic or international, does not offer any kind of insurance. USPS Priority Mail offers up to $50 worth of insurance. Standard insurance rates for UPS and Fedex are $100.
We do not exchange or accept returns of products that have been spooled up on reels or used in any way. If you have an issue with the performance of our lines and experience a line break, you are welcome to ship your reel to us with the line in place as it was during the break so we can examine the line for any possible manufacturing defects. If manufacturing defects were found, rather than just that from normal wear, we will re-spool your reel and ship it back to you.
Blood Run Tackle reserves the right to cancel any order up to the time the order physically leaves the warehouse for shipping, for any reason.
Order processing typically takes two days. Shipping times are based upon the selected carrier transit times. We understand the need for our products during peak seasons, and we will do our very best to get your product out the door as quickly as possible. If you can, please try to place orders Sunday evening or Monday mornings to allow for delivery times by the end of the week.
Standard shipping is selectable by you for either USPS First Class Mail or USPS Priority Mail to USA based customers. These services are generally 1-2 days in the Midwest from the actual ship date which is in many cases is same day, but can take up to two days from time of order for processing (not including weekends). USPS First Class Mail does not have insurance, and at times, may route to other cities before arriving at your location. If you have a time sensitive requirement for receiving your package, please select USPS Priority Mail or Fedex Standard Overnight. Fedex Standard Overnight orders may not be processed same day if orders are received after 1:30PM eastern time. Please email support prior to determine if overnight orders can be shipped.
Shipping options to Canada are USPS First Class Mail International which is generally 3-4 days to Ontario from the actual ship date which is in many cases same day, but can take up to two days from time of order for processing (not including weekends). There is poor tracking on USPS First Class International, and there is no insurance. If the shipment is lost or held at customs, all charges, fees and losses are not the responsibility of Blood Run Tackle.
Lost or Damaged Shipments
Blood Run Tackle is not responsible for lost or damaged shipments by any shipping carrier. Once the product leaves our warehouse, after being carefully packed with ample packing paper or within padded envelopes, any damages to the items are the responsibility of the shipping carrier. If your goods are damaged by the shipping carrier, you may file a claim with the shipping service by following their insurance claims process. Blood Run Tackle does not refund, re-ship, or re-imburse for lost or damaged product once the order leaves our warehouse.
Free Shipping Promotions
All Free Shipping promotions are via USPS Mail to lower 48 states only.